What Is This Program About?

We Are Well Aware That Too Much Waste Is Accumulating At The Landfills Every Day. Recycling Is One Of The Methods To Overcome Pollution And Together, We All Can Contribute Towards A More Sustainable Environment. We Can Avoid From Exhausting Our Precious Earth Resources If We Are Committed To Recycling. Therefore, In Conjunction To This Worldwide Movement, We’d Like To Introduce Our Alloy Care Trade-In Program.

You Get To Enjoy Savings Up To 40% Trade-In Value With Our Alloy Care Trade-In Program. Please Refer To Our FAQ Below:

Who Can Take Part In This Program?

All Customer Who Had Previously Purchased Cabinetry From Alloy Kitchen Is Eligible To Take Part.

Can I Trade-In Any Product?

This Trade-In Program Applies To Alloy Kitchen Product Only. The Range Of Products Eligible Are Kitchen Cabinet, Kitchen Island, Wardrobe, Shoe Cabinet, And Vanity Cabinet. The Parts Eligible For Trade-In Are Solid Carcass, Powder Coated Carcass, Woodgrain Carcass And Woodgrain Door Only. The Parts NOT ELIGIBLE For Trade-In Are ACP Carcass, ACP Doors, Counter Top, And Accessories Including BLUM Accessories.

A Site Inspection Is Required In Order To Access The Trade-In Value. As Stated Above, Only The Value Of The Cabinet Body (Wall Unit, Base Unit & Tall Unit) And Woodgrain Door Are Included In The Value Assessment.

How Does The Program Work?

All Alloy Kitchen Customer Can Trade-In Their Old Alloy Kitchen Cabinet In Exchange For A Rebate On Their New Purchase.

How Is The Trade-In Value Determined For My Old Cabinet?

Trade-In Value Is Based On The Proof Of Purchase Of Your Old Cabinet. Under Normal Warranty, You Can Receive Up To 15% Trade-In Rebate. For Alloy Care Warranty Customer, You Will Receive A Guaranteed 40% Trade-In Rebate. The Final Value Of Your Old Cabinet Will Be Determined By Our Site Evaluation Team. The Eligible Trade-In Rebate Amount Will Be Used As A Discount For New Cabinet Purchase. Refer Illustration Below To Understand How It Works:

Normal Warranty For Alloy Kitchen Customer: Up To 15% Trade-In Value Is Subject To The Condition & Current Marketing Rate Of The Trade-In Product.

  1. Alloy Care Warranty Policy Holder Will Enjoy A Guaranteed 40% Trade-In Value Is Subject To The Condition & Current Marketing Rate Of The Trade-In Product.
  2. The Percentage Will Be Reduced If Cabinet Is Found To Be In Poor Condition. The Company’s Decision To Determine The Trade-In Value Of Your Cabinet Is Final.

Do I Need To Cover The Dismantling Fee Of My Trade-In Cabinet?

Yes. Dismantle Fee Will Be Imposed Additionally. There Will Be Extra Transportation Charges For Any Job Performed Outside KL & Selangor Address.

Can I Cancel My Trade-In?

Once Rebate Is Given To The New Quotation, Customers Are Not Allowed To Cancel Their Trade-In Participation After 1st Deposit Payment.

How To Submit My Trade-In Application?

Just Walk Into Our Showroom To Make Arrangements or Call Our Customer Service Hotline +6010-937 8842 (10 am – 6 pm, Monday To Friday Only).

What Do I Need To Prepare In Order To Participate?

You Need To Provide Us The Proof Of Purchase. This Document Is Required To Confirm Your Eligibility And The Trade-In Value.

How Long Does It Takes To Evaluate The Condition Of My Trade-In Cabinet?

Our Site Inspection Team Will Be In Touch With You Within 3 – 5 Working Days After Your Trade-In Request.

Is There Any New Purchase Requirement For Trade-In?

Yes. You Have To Purchase New Cabinet Of Any Series From Alloy Kitchen. The Value Of Your New Purchase Must Be Equivalent Or Higher Than Your Trade-In Value And On Any Solid Silver Or Powder Coated Series.

Can I Trade-In More Than One Product At Once?

Yes, You Can Trade In More Than One Product At Once; As Long As All The Products Are Located In The Same Dismantle & Installation Address.

How Many Times Can One Customer Take Part In This Program?

There Is No Limit On The Number Of Times You Can Participate In This Program. You Can Join As Many Times As You Want To.

My Cabinet Has Some Wear And Tear. Can I Still Trade-In?

Yes. It’s Normal For Any Product To Have Wear And Tear After Prolonged Usage. You Can Trade-In As Long As It Is Alloy Kitchen Product. The Final Value Of Trade-In Cabinet Is Determined By Our Site Evaluation Team.

When Is This Program Going To End?

This Program Will Continue To Run Until Further Notice From Our Company.

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