Frequently Asked Questions
Sales QUESTIONS
Do You Sell Melamine Cabinet?
Currently Our Company Focus On Providing The Best Aluminium Cabinet Which Is A Trend In Malaysia Market Today.
How Can I Get A Quotation?
We Recommend You To Visit Our Nearest Showroom To Experience Our Product And Our Consultant Will Provide You A Free Quotation Within 5 Minutes.
What Is Woodgrain Aluminium Cabinet?
It Is Our Signature Cabinet Series. The Surface Of The Aluminium Cabinet Is Being Painted With Wood Design Or OtherMatte Colour Through Powder Coating Process.
Does The Surface Of 4G Glass Break Easily?
The Surface Of 3G Or 4G Glass Does Not Break Easily Unless It Is Being Hit Hard With Something Hard.
How Is Your Warranty?
Please Refer To Our Warranty Page For Standard Warranty Or Premium Membership Warranty.
Does The Woodgrain Surface Get Scratched Or Paint Being Peeled Off Easily?
The Powder Coat Technology Is An Advanced Metal Paint Technology Which Ensures It Doesn’t Scratch Or Peel Off Easily From The Surface Of Aluminium, It Also Serves As A Protective Layer Upon The Surface Of Aluminium.
Services QUESTIONS
Do You Provide Quotation?
Yes, We Provide Free Quotation In Our Showroom, This Is Because We Have 4 Type Of Internal Carcass, 4 Type Of Aluminium Door designs, Over 20 Colours, And Over 10 Type Of Accessories For You To Choose. Therefore, We Encourage You To Visit Our Showroom To Customize Your Aluminium Cabinet First For Us To Quote You.
Do You Provide Site Measurement?
Yes, We Provide Free Site Measurement Within Selangor, KL, And Putrajaya Area.
Do You Provide Transportation & Installation?
Yes, We Provide Free Transportation Within Selangor, Kuala Lumpur, And Putrajaya. If You Are Living Out Of Selangor Area, Please Send Your Enquiries To Us, Our Customer Success Team Will Respond To You.
Do You Provide 3D Drawing Before Confirmation?
Yes, We Provide Free 3D Drawing Service For Each Customer After You Have Selected Your Desire Carcass, Door Design, Colour, And Accessories.
Where Is Your Showroom?
Please Visit Our Contact Page To Navigate To Our Showroom.
Billing QUESTIONS
What Is Your Payment Terms?
You Have To Make 50% Payment Before Our Production, And Balance 50% Payment Prior To The Installation.
What Are The Available Payment Methods?
Cheque, Bank-In, Credit Card, And Debit Card.
Membership QUESTIONS
What Is Standard Member And Premium Member?
Anyone Who Purchases Alloy Kitchen Product Will Be Categorized As Our Standard Member. Premium Membership Is For Those Who Like To Upgrade Their Membership With Additional Benefits.
What Is The Difference Of Standard And Premium Membership?
Please Refer To Our Membership Area To Understand More About The Differences.
How Can I Join The Premium Membership?
This Is An Optional Membership Where Standard Member Can Opt-To Upgrade Their Membership By Paying RM699.